FareBuddy Privacy Policy

1. Introduction

FareBuddy (“we”, “our”, “us”) is a companion app designed for professional ride-hailing drivers. It provides real-time insights into trip profitability and performance using non-intrusive on-screen indicators.

We are committed to protecting your privacy and ensuring that your personal data is handled securely and in compliance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

By using the FareBuddy app, you agree to this Privacy Policy.

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2. Information We Collect

FareBuddy does not collect or share any personal data from your ride-hailing apps.
The app operates entirely on your device and reads only visible on-screen information required to calculate profitability.

We may collect the following limited data:

Device information: model, OS version, app version (for analytics and debugging).

Performance metrics: anonymous error logs and feature usage (via Firebase Analytics).

Crash reports: to help diagnose app performance issues.

Account email (optional): if you sign up or contact support.

No screenshots, ride details, or sensitive content from third-party apps are transmitted or stored.

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3. How We Use This Information

We use this data solely to:

Display real-time profitability overlays on your device.

Improve app performance, reliability, and security.

Communicate updates or resolve support queries.

We do not sell, share, or monetise user data.

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4. Permissions Used

FareBuddy requires the following Android permissions:

Accessibility Service: detects on-screen ride request data and triggers overlays.

Overlay permission: displays visual indicators (blue/red borders) over ride-hailing apps.

These permissions are essential for core functionality and are active only while you are driving with compatible platforms.

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5. Data Retention

We retain minimal analytics and crash data for up to 12 months, after which it is automatically deleted or anonymised.

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6. Data Security

We use standard industry safeguards, including secure Firebase storage, restricted API keys, and encrypted communication where applicable.

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7. Your Rights

You have the right to:

Request a copy of the data we hold about you.

Request correction or deletion of your data.

Withdraw consent for analytics at any time.

To exercise these rights, contact: contact@farebuddy.app

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8. Third-Party Services

FareBuddy uses:

Google Firebase (Analytics, Crashlytics) – anonymised usage statistics and error tracking.
Google’s privacy policy: https://policies.google.com/privacy

No data is shared with ride-hailing platforms or advertisers.

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9. Changes to This Policy

We may update this Privacy Policy periodically. The latest version will always be available at https://farebuddy.app/privacy.

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10. Contact Us

If you have any questions or concerns about your privacy, please contact:
📧 contact@farebuddy.app

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Company Information (Legal Notice)

FareBuddy Ltd
Registered in England & Wales
Company Number: 16817727

Registered Office: 71-75 Shelton Street, Covent Garden, London, WC2H 9JQ
Email: contact@farebuddy.app